Order information
Shipping & Fulfillment Policy
Clear expectations from checkout through delivery.
Shipping options
Standard Shipping — $15 flat rate
Expedited Shipping — $22 flat rate
Processing & Shipping Times
Please allow up to 5 business days for order processing prior to shipment. Processing times may vary based on product availability and fulfillment requirements.
Shipping/transit time begins after an order has been processed and released to the carrier.
Products marked Available by Request, special-order products, and non-stocked strengths may require additional lead time. Availability and estimated fulfillment time will be confirmed when applicable.
Selecting Expedited Shipping expedites carrier transit only and does not shorten product sourcing or order-processing time.
Shipping rates and delivery times may vary based on destination, carrier conditions, product availability, and fulfillment requirements. DVP does not promise a specific carrier delivery date.
Domestic destinations and tracking
Orders are fulfilled from within the United States. A tracking number is provided for shipped orders.
DVP intends to serve shipping destinations within all 50 states, including eligible PO Box addresses, subject to applicable restrictions. Available shipping services may vary for PO Box addresses.
Carrier selection may vary based on destination, shipment requirements, and service availability. DVP does not promise a particular carrier, transit time, or delivery date.
Products and shipping destinations remain subject to applicable federal, state, local, carrier, and operational restrictions. DVP reserves the right to decline or cancel an order where fulfillment is unavailable or restricted.
Packaging
Orders are packaged for shipment using appropriate protective packaging based on the order.
Order accuracy
Customers are responsible for providing a complete, accurate shipping address. Contact support promptly if an order detail needs attention. Split shipments are not promised unless confirmed by support.
Taxes
Applicable taxes, if any, will be calculated and collected in accordance with applicable tax requirements.
Questions
Email Consult@deltavalleyco.com. Typical response time is 1–2 business days.